FREQUENTLY ASKED QUESTIONS
What is a Pre-order?
A pre-order is an order for an item that has been designed and shown by a manufacturer, but will only release on a future date. By pre-ordering an item you are ensuring that you won't be disappointed if it sells out immediately on release.
What is a Payment Plan?
A payment plan is similar to a lay-buy. It is used to soften the blow of purchasing an expensive collectible by dividing the total purchase amount into manageable monthly payments. This is often subject to a non-refundable deposit amount.
How does scale work?
The scale of a statue is typically expressed either as a ratio (e.g. 1:4) or as a fraction (e.g. 1/4th or just 1/4), and it describes the size of the model compared to the actual object that it seeks to replicate.
When will my order ship?
Orders for in-stock items will ship within 1 - 3 business days of receipt of payment. Orders for pre-order items will ship within 1 - 3 business days of arrival into our warehouse, granted that the order has been paid in full.
How do I decide what to purchase first?
If you are new to collecting, it may be a daunting task to decide on your first collectible. Don't worry, we are here to help and guess what? There are no rules!
Chat to us and we will help to guide you into the wonderful world of premium collectibles.
What is Fan Art?
Fan Art is artwork based on popular works of fiction (books, movies, etc.) that is created by independent artists/fans. Fan Art pieces are unofficial/unlicensed statues of famous characters.